Frequently Asked Questions
Everything you need to know about our luxury fragrances.
Are Afnan perfumes 100% authentic?
Yes, all our fragrances are 100% authentic, original, and sourced directly from our manufacturing facilities. We take pride in maintaining the highest standards of quality and craftsmanship for every bottle.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. For international shipping, delivery times vary between 7-14 business days depending on the destination country and customs processing.
What is your return policy?
We offer a 14-day return policy for unopened and unused products in their original packaging. Due to hygiene and safety reasons, we cannot accept returns on fragrances that have been sprayed or removed from their cellophane wrap.
How should I store my perfume to ensure longevity?
To preserve the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations. Avoid keeping bottles in the bathroom as humidity can degrade the fragrance oils.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
Do you offer samples or decants?
Currently, we sell full-sized bottles to ensure the premium presentation of our brand. However, we often include complimentary samples with qualifying full-sized bottle purchases so you can discover new scents.