Returns & Exchanges
At Afnan Perfumes, we want you to be fully satisfied with your signature scent. If your fragrance is not what you expected, you can return unopened and unused products within 14 days of delivery.
Initiate Your Request
Contact our customer concierge team via email with your order number and reason for return to receive a Return Authorization code.
Prepare the Package
Securely pack the perfume in its original, unopened cellophane packaging and shipping box to ensure it remains protected during transit.
Dispatch the Shipment
Affix the provided return label to your package and drop it off at any authorized courier location, ensuring you keep a copy of the tracking receipt.
Quality Audit & Refund
Once our olfactory experts verify the product's condition, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing